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Ticketing FAQs

Where can I purchase Kravis Center tickets?

To avoid overpaying for your Kravis Center tickets, always purchase them from our official website, Outside ticketing companies and ticket brokers often appear to be trustworthy, but they are not affiliated with the Kravis Center. As a result, tickets purchased through these unauthorized ticket distributors are often double or triple the cost. We cannot provide customer service notifications or refunds for tickets purchased from unauthorized sites, unauthorized ticket distributors or brokers. View page for more information.

Pursuant to Section 817.36, Florida Statutes, tickets purchased from the Site may not be resold for more than $1.00 over the original admission price.  We may provide law enforcement with information you provide to us related to any transaction conducted with you to assist in any investigation or prosecution of you.

How early can I order my tickets for next season?

Our season brochure is published in late summer and our Kravis Center Donors have the first opportunity to purchase tickets. More information about becoming a Donor.

How far from the stage is the last row? What row in orchestra does the Grand Tier overhang?

Row Y in the Orchestra is 90 feet from the stage. Balcony row L, the final row in the theatre is 150 feet from the stage.
The Grand Tier overhangs row X in the orchestra center, and curves around on the left and right sides to row R.

What if I lose my ticket?

Email the Box Office at We will be happy to arrange a location pass for you. To pick up the pass, present a valid ID 1.5 hours prior to event start time to claim.

Is there a ticket fee if I come to the Box office in person?

There is no processing fee for tickets purchased at the Box Office window; this does not apply to subscription packages. Learn more about purchasing and ordering tickets.

Can I get a lap ticket for my baby for any show you present? Or do I even need a ticket if s/he is under 1yr?

Everyone is required to have a ticket regardless of age. All babies in arms must have a ticket. (Lap tickets are available for children 0-11 months for selected performances.) Please contact the Box Office for more information.

Can I return my tickets if I cannot attend the show?

Yes. Tickets to the Kravis Center presentations can be returned for a tax donation. They must be returned 48 hours prior to the performance with the exception of Kravis on Broadway and renter performances.

What if I have more questions?

Parking FAQs

Where can I park?

There is a free 5 level garage at the Center. There is accessible parking on the 2nd, 3rd and 4rd levels.

Is there a charge to park in the garage?

The Kravis Center offers a free 5 level parking garage.

What is the height of our parking garage?

The parking garage height clearance is 6’10”. Please note: oversized vehicles must enter through the entrance on Okeechobee Boulevard. Guests are also welcome to use the pick-up and drop-off entrance on Okeechobee.

Do you offer valet parking for Rinker Playhouse shows?

Guests can easily park in the garage as the Rinker Playhouse is just steps away.

How late can I leave my car in the garage, does it close?

The Garage closes at 12am. However, vehicles are able to exit, but none are allowed in after that time.

Where can I get picked up or dropped off when using Uber/Lyft?

Guests using ride sharing services like Uber/Lyft can be picked up or dropped off in front of Box Office on Okeechobee Boulevard.

What is your security policy?

As a result of heightened security in all public places, please plan to arrive early and avoid bringing packages, luggage, backpacks, etc. to the theater. All items are subject to inspection. Weapons of any kind are prohibited. If You See Something, Say Something.

Onsite Dining FAQs

Can I bring my own food and drink to the facilities?

Outside food and drink are not permitted in our facilities. For light fare before your theater experience, please visit Bistro Teatro on our Mezzanine Level 90 minutes prior to performances in Dreyfoos Hall.

Where is there a place to eat?

Enjoy a light meal, cocktail or other refreshments at Robbi’s Bistro Teatro on the Orchestra level or Bistro Teatro on the Mezzanine level lobby 1 ½ hours prior to each Dreyfoos Hall performance. The bistro menu offers a variety of freshly made salads, soups, sandwiches and more. Avoid the lines at intermission by pre-ordering your drinks before the show.

Do you take reservation for the Bistro Teatro?

Bistro Teatro offers the perfect casual pre-theatre dining experience, serving light fare in our Mezzanine level lobby during all Dreyfoos Hall performances. No reservation needed. Open 90 minutes prior to all Dreyfoos Hall performances.

Do you offer food service in Rinker Playhouse or Persson Hall?

There is no food sold at either of the theaters. Snack and beverage service is available at these venues.

General FAQs

What is the dress code?

We have no set dress code policy.

What time should I arrive?

Lobby doors open 90 minutes prior to curtain for Dreyfoos Hall and 60 minutes for Rinker Playhouse and Persson Hall performances. Theatre doors open 30 minutes prior to curtain. Robbi’s Bistro Teatro (on the Orchestra level) or Bistro Teatro (on the Mezzanine level) opens 90 minutes before a Dreyfoos Hall performance. Because of enhanced security technology in select public places and to ensure you’re able to park and enjoy dining or shopping before the show, it’s recommended that you plan on arriving early and travel light—avoid bringing packages, backpacks and luggage to the theater. All persons and bags are subject to search before entering the building and weapons of any kind are prohibited.

Can we enter the theater if we arrive late?

Latecomers will be admitted to the theater at the discretion of the Front of House Management at suitable breaks in the program. Certain companies request that late arriving audience members be asked to wait in the lobby until they can be seated during a performance break.

On what level is the Windsor Room located? Founders Room?

Windsor Room is located on Orchestra level, house right side. Founders Room is located on the Grand Tier level, house right side.

Is smoking allowed?

Smoking is not allowed inside the buildings. Smoking is only allowed in designated smoking areas outside.

How can I contact the Kravis Center?