Volunteer of the Year Pam Harris and Kravis Center CEO Judy Mitchell
The Kravis Center maintains an extensive Volunteer Program to help supplement the regular full time staff in a number of different areas. These fine individuals contribute their time, talent and energy providing a vital function. They come from all walks of life enabling the center to operate more efficiently and better serve the over 500,000 patrons who frequent the entertainment complex each season. Their services are utilized as ushers, data entry, tour guides, mail room attendants and gift shop attendants. They also assist with the extensive educational outreach programs in a number of varied capacities.
For additional information about joining the Kravis Center's Volunteer corps and attending the next scheduled volunteer orientation meeting, please call us at 561-651-4216.
Throughout the year, different departments within the Kravis Center request ongoing or specialized short-term assistance from Volunteers. Much of this work is clerical in nature such as filing, photocopying, shredding, etc. In addition, there is always a need for people who are computer literate in data entry and word processing. Assistance is needed to keep our massive database accurate and up-to-date.
Mail Processing Volunteers assist with the numerous promotional mailings that are generated from various departments during the course of the Season. This work may involve any combination of copying, collating, sorting, stuffing and/or labeling.
Telephone Committee Volunteers are responsible for all phone related activity received by or generated from the Volunteer Headquarters Room. Messages via live phone calls or voice-mail retrieval are channeled to the appropriate Kravis Center departments or personnel. This activity involves both regular hours of in-house phone coverage as well as occasional short notice situations. Short notice situations involve those instances when due to a last minute show cancellation patrons and/or ushers need to be contacted or when complimentary tickets are made available to the Volunteers. It is imperative that Phone Committee Volunteers possess a very personable, pleasant and polite telephone manner.
Hospitality Volunteers assist in many areas of the Center. Volunteers assist in all areas of Hospitality service including the Founder's Room, Gosman Amphitheatre and the Cohen Pavilion. The Kravis Center Founder's Room is a complimentary donor amenity room provided exclusively for those donors who have contributed more than $100,000 to the Kravis Center and is open for all Dreyfoos Hall performances. Gosman Amphitheatre is an outdoor venue that presents 12-15 events per season and volunteers assist at the concession stand. The Cohen Pavilion is a multilevel banquet and meeting facility that hosts community events throughout the year. Volunteers assist Kravis Center staff with many aspects of food and beverage service for these venues. Hospitality volunteers need to possess excellent customer service skills and a neat, professional appearance. Basic knowledge of alcoholic beverage service, the ability to stand for long periods of time and a degree of agility to bend, lift and stoop are also necessary for these positions. Minimum age requirement is 18 years old.
Educational Special Events
The Education Division of the Programming Department runs several special events during the year for the community at large. These events include Community Carol, CenterStage, Jazz Fest, Staircase Showcase, Gospel Gala and Spotlight on Young Musicians. Volunteer help is needed for each of these events during preparation as well as during the actual day of the event. Responsibilities include telephoning, mailings, set-ups, organizational meetings, Volunteer scheduling, etc. Volunteers who are unable to commit to a specific time schedule each week may want to consider this option since each event utilizes a separate crew.
Information Table Attendant
Volunteers are responsible for disseminating various kinds of Kravis Center show information to the general public as well as answering a variety of questions pertaining to the shows and the Kravis Center itself. These Volunteers are responsible for the distribution and return of the sound devices for the hearing impaired. Requires proficiency in social interaction in a fast paced environment. Minimum age requirement is 18 years old.
Gift Shop Attendant
Volunteers assist in the Kravis Center's Gallery and Gift Shop during performance hours. The Gift Shop is located in the Dreyfoos Hall orchestra lobby. The shop is open for most performances. The doors open 1-1/2 hours prior to curtain time and close after the last intermission. Prior sales experience is helpful, but not necessary. Volunteers should be comfortable using a computer, completing sales transactions, handling money and answering questions from the patrons regarding the merchandise. Minimum age requirement is 18 years old.
Public tours of the Kravis Center are provided free of charge as a service to the community. During Season, Backstage Tours are available by appointment only. Tour Guides accompany visitors to various back-stage areas, explain historical background, point out noteworthy aspects of the Center and discuss relevant current events and upcoming shows. Tour Guides must have an aptitude for speaking to both large and small groups of various ages. Vocal projection is also a consideration since on-going show related activities generally preclude the use of electronic sound equipment on the Backstage Tours. It is also necessary that Guides attain a level of knowledge about the Kravis Center that will enable them to achieve the utmost effectiveness in their presentations and their ability to competently answer questions. In addition, Tour Guides must be physically fit to walk, stand and climb stairs for the duration of the tour.
Ushers act as a goodwill ambassador of the Kravis Center by assisting all Front of House staff in providing excellent customer service and insuring public safety. Complete usher job description
A printable Volunteer Application is available online. Please print, complete and send application to
The Raymond F. Kravis Center for the Performing Arts, Inc.
701 Okeechobee Boulevard
West Palm Beach, FL 33401
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