Raymond F. Kravis Center for the Performing Arts, Inc.
• What information we collect;
• With whom it is shared;
• How it can be corrected;
• How it is secured;
• How policy changes will be communicated; and
• How to address concerns over misuse of personal and company data.
Information Collection, Sharing and Use
You may purchase tickets and remain anonymous if you choose to pay by cash in person at our Box Office, and not avail yourself of the Website and Services.
b. General Information.
You may visit and browse our Websites as often as you like without logging in and no personal information about your visit will be collected. If you visit our Websites simply to browse, we may collect general information about the way in which you use our Websites, including, but not limited to, the time and duration of visit, type of web browser used, the operating system/ platform you are using, your IP address, the websites from which you linked to us, and your CPU speed. We also may note whether and how you use the Websites by recording site traffic patterns and clickstreams. We do not associate this general information that we collect with any personal information and we do not otherwise monitor this information on an individual basis. Instead, we aggregate this usage information and use it only to identify the levels and areas of interest in the Kravis Center and to improve and refine our Websites and Services. We may perform (or have third parties perform) analyses of visitors’ behavior, and may share aggregated, anonymous data with sponsors and advertisers.
c. Personal Information.
The Kravis Center collects personal information when you make a purchase or a contribution, register, request information on our products and services, participate in a promotion or an online survey, or contact the Kravis Center with a question, comment or suggestion. Depending on the nature of your interaction with the Kravis Center, we may ask you for information such as your name, phone number, physical address, email address, credit card information including expiration date and billing address, and product preferences. Once you register with the Kravis Center and sign in to our Services, you are not anonymous to us.
Your personal information may be used by us (or third parties engaged by us) to: (1) customize the advertising and the content that you see, (2) fulfill your requests for products and services, (3) contact you, (4) conduct research, (5) respond to subpoenas, court orders or legal process, (6) establish or exercise our legal rights or defend against legal claims, (7) to screen orders for potential risk or fraud, and (8) to administer your account.
If you provide your e-mail address the Kravis Center may contact you periodically with special offers, updated information and new services. Any e-mails sent to you by the Kravis Center offer you the option to be removed from the e-mail mailing list. Also, you can edit personal information in your account with us, specifically your name, address, and phone number through our Websites or by contacting us at the phone number or mailing address listed at the end of this document.
Selected applications on our Website allow visitors to subscribe to our newsletter by providing their names and addresses to the Kravis Center. If you provide the Kravis Center with your mailing address or telephone number, the Kravis Center, in addition to providing you with the Kravis Center newsletter, may also use this information to alert you to updated information and new services. If you wish to be removed from the mailing list, change or correct any data we have about you, you may do so by contacting the Kravis Center directly at email@example.com.
Information to Third Parties
a. The Kravis Center may occasionally present a special contest or promotion on its Website that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide a statement to that effect.
b. Certain performances at the Kravis Center are presented or promoted by third parties. When you make a purchase to a performance presented or promoted by one of these third party organizations, the Kravis Center may provide them with information regarding your purchase. This information may include, but shall not be limited to, your name, address, telephone number and email address, as well as details of your purchase, which may include, but shall not be limited to, the date you purchased your tickets, any offer you responded to, the locations of your seats, and the dollar amount of your transaction.
c. The Kravis Center may share your information with our subsidiaries, affiliates and companies acquired by or merged with us and our affiliates. The Kravis may also work with third parties to provide some Services on our Website. In connection with those Services, you are deemed to consent to us sharing User Information with third parties who provide services including, but not limited to, credit card processing, customer service, promotions, and order fulfillment. These third parties do not have any right to use User Information or information shared with them beyond what is necessary to assist in providing the Services. We will use commercially reasonable efforts to prevent such third parties from disclosing User Information, except for providing such Services. We cannot guarantee that these third parties will not disclose our User Information and will not be liable for any unauthorized use or disclosure by any third party.
d. The Kravis Center will share information in order to comply with state and federal law. We will share information to respond to a court order or subpoena, or to establish or exercise our legal rights or defend against legal claims. We may also share it if a government agency or investigatory body requests. We may also share information to protect us, or our site, or our users. We might share information with other companies for fraud and credit risk reduction.
The Kravis Center does not sell, rent, swap or otherwise disclose any of your personal information in any manner other than those explicitly defined above. We may not control how our User Information is handled in the event of a bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of law when applied to creditor rights.
The Kravis Center will protect any personal financial information that you share with us. If you make a purchase on-line, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our Web Server. We will retain order information for our records, but this information is never shared with third parties.
Children Under the Age of 18
We do not solicit personal information from children. All account owners must be at least 18 years of age. In some cases, children may give us information without us knowing about it. If you are a parent or legal guardian and believe that your child under 18 has provided us with personally identifiable information, please email the Kravis Center at firstname.lastname@example.org. The Kravis Center is committed to complying with all applicable laws and regulations regarding children, including the Children’s Online Privacy Protection Act.
Once parental notice and consent have been verified, the information we collect, will be treated in the same manner as information collected from any other user of the Website. Without verified parental notice and consent, we will not knowingly collect personal information of children under 13 years of age, which may mean that such children are unable to use the full services of the Website. If we learn that we have inadvertently collected such information, it will be promptly deleted. In compliance with COPPA, parents and legal guardians may request us to review, delete or stop the collection of the personally identifiable information of their child. You may do so by emailing us at email@example.com, or you may contact us by letter using the address and information provided below. If you requested no further information about your child be collected or used, we will be required to terminate your child’s ability to use the web pages that require a log in function.]
Your State Privacy Rights
Some state consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. Colorado provides their state residents with rights to:
- Confirm whether we process their personal information.
- Access and delete certain personal information.
- Data portability.
- Opt-out of personal data processing for targeted advertising and sales.
- Colorado also provides their state residents with rights to:
- Correct inaccuracies in their personal information, taking into account the information’s natural processing purpose.
- Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise any of these rights please send an email to firstname.lastname@example.org. To appeal a decision regarding a consumer rights request please send an email to email@example.com stating the reasons with reasonable detail for such appeal. Although it generally does not apply to non-profit organizations, Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise their sale opt-out rights if and when they may apply to a not-for-profit like the Kravis Center, may submit a request to this designated address: firstname.lastname@example.org. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
International Transfers of Data from the European Union
Contact Us/How to update your personal information
You can help The Raymond F. Kravis Center for the Performing Arts, Inc. maintain the accuracy of your personal information by notifying us when you change your address, title, phone number, or e-mail address. If at any time you wish to update your information or stop receiving communication from The Raymond F. Kravis Center for the Performing Arts, Inc., notify us by e-mail or by postal mail at:
The Raymond F. Kravis Center for the Performing Arts, Inc.
Information Systems Department
701 Okeechobee Blvd.
West Palm Beach, Florida 33401
Please include your old and new contact information so that we can make the appropriate corrections. The Raymond F. Kravis Center for the Performing Arts, Inc. would like to receive your comments and any questions about this policy. Please address comments or questions regarding The Raymond F. Kravis Center for the Performing Arts, Inc.’s privacy practices to us at one of the addresses listed above. The Raymond F. Kravis Center for the Performing Arts, Inc. may occasionally update this policy. Notice of revisions will be posted here.
Requests for User Data Deletion can also be made by e-mail or by postal mail as above.