We are seeking a full-time Programming Manager to join our team. In this role, you will collaborate with the Senior Director of Programming and Vice President of Marketing & Programming to develop, plan, and execute ticketed live performances. This position supports a diverse range of programming, including music, comedy, theater, family entertainment, dance, and outside rentals within a multi-venue, non-profit environment.

The Programming Manager will have proven experience in artist booking, contract negotiation, budget management, and audience development, along with strong industry knowledge and established relationships with agents, promoters, and artists. This role supports the Kravis Center’s commitment to delivering engaging programming for a diverse community, creating exceptional guest experiences, and maximizing attendance and revenue.

Essential Duties/Responsibilities:

• Collaborate with the Senior Director of Programming and Vice President of Marketing & Programming on the research, development, and selection of Kravis Center and rental presentations.
• Support Education and Community Engagement initiatives in conjunction with public presentations.
• Develop, manage, and negotiate programming and rental presentation budgets and offers, including artist fees, production costs, and revenue projections.
• Utilize market research and financial projections to support budgeting decisions and provide timely financial information to internal and external parties.
• Cultivate and maintain strong relationships with promoters, agents, artists, and other industry professionals to expand programming opportunities, strengthen the organization’s industry presence, and stay informed of current trends and best practices.
• Place and maintain holds in the venue management calendar and booking software.
• Provide venue availability to promoters, agents, and prospective clients upon request, and maintain accurate records of offers and deal statuses.
• Serve as the primary liaison for ticketed rental presentations, including responding to inquiries, conducting venue tours, and preparing rental estimates.
• Coordinate event ticketing builds and on-sale timelines with Box Office, Marketing, and PR in collaboration with external promoters, agents, and rental clients, including third-party fan club and VIP package sales.
• Monitor daily ticket sales against budgeted goals and collaborate with Box Office and Marketing on variable pricing strategies and inventory management to maximize audience reach and ticket sales.
• Maintain accurate and up-to-date event and show files, including contracts, budgets, ticketing details, settlement reports, and correspondence.
• Collaborate with colleagues across departments to ensure artistic excellence, smooth event execution, and positive audience experiences.
• Attend events and fulfill show responsibilities, including settlements, as required by a predetermined schedule.
• Support departmental initiatives by preparing reports, presentations, and other written documentation as needed.
• Assist with departmental functions and special events to support the smooth operation of programming and rental presentations.
• Perform other duties as assigned.

 

Qualifications/Experience:

• Minimum of five years of booking experience in a multi-use, multi-venue facility, with broad knowledge of event promotion and production in the performing arts and live entertainment industry.
• Knowledge of multiple performing arts and entertainment genres, with a strong understanding of acts suited for venues with capacities ranging from 300 to 2,200.
• Bachelor’s degree in Arts Administration or a related field preferred.
• Established reputation as a respected professional within the industry.
• Strong financial management skills, including budgeting, forecasting, and event settlements.
• Extensive experience in contract negotiations and working with performing artists and artist management, including strong conflict resolution and relationship management skills.
• Proficiency in ArtsVision or an equivalent venue management system required; experience with Prism.fm booking software preferred.
• Experience using ticketing systems for reporting and analytics; Tessitura experience preferred.
• Proficiency in Microsoft Office Suite required, along with the ability to use various computer and online applications.

 

Skills/Abilities:

• Strong written and verbal communication skills, with the ability to build and maintain effective professional relationships.
• Highly organized and detail-oriented, with the ability to manage multiple priorities, meet deadlines, and perform effectively under pressure.
• Ability to work independently and collaboratively while contributing positively to team dynamics.
• Customer-focused, with a commitment to meeting the needs of internal and external clients.
• Self-motivated and creative, with the ability to contribute fresh ideas and demonstrate a passion for the arts and entertainment industry.
• Exercises sound judgment and maintains confidentiality.
• Represents the Kravis Center professionally and positively at on-site and community events.

 

Physical Demands/ Work Environment:
This is a full-time, in-office position requiring prolonged computer use, frequent walking throughout the campus, and standing during venue tours, events, and live performances. Work is performed in both office and live performance environments, where noise levels and activity may vary. A flexible schedule, including evenings, weekends, and holidays, is required based on the Center’s year-round programming schedule.

 

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The Kravis Center is a Drug-Free Workplace and an Equal Opportunity Employer.